Frequently asked questions

Do I need an account to browse or buy? No. You can search, browse and keep a cart as an anonymous visitor. An account is only needed if you register as a partner (seller) or sign in as an administrator.

How do I actually buy something? Open a product and use the "Buy on <seller>'s website" button. This takes you to the seller's own store to complete the purchase — OceanCart is not involved in that step.

Does OceanCart charge me anything? No. OceanCart never takes payment, never creates an order, and never sees your card details. Whatever the seller's website charges is the real price.

What is the cart, if there is no checkout here? It's a shopping list: a way to collect and compare items before you buy. It holds no payment details and does not reserve stock. Prices shown are the seller's current listed prices, refreshed every time you view the cart.

How are sellers (partners) checked? Every applicant is reviewed by an administrator, including automated checks that their website is reachable over HTTPS and looks like a real storefront. Only approved partners can publish products, and every product link is locked to that partner's own verified domain.

A product or seller looks wrong or suspicious — what do I do? Please let us know. Reports help keep the catalog trustworthy.

How do shipping and returns work? Entirely through the seller — see our shipping and returns pages.

What data does OceanCart keep about me? Very little: an anonymous session and whatever is in your cart. See our privacy policy for details.

I run a business — how do I get listed? Apply here with your business website. An administrator reviews applications; once approved you can publish products from your partner dashboard.

Didn't find your answer? Contact us.